AGREEMENT TO OUR LEGAL TERMS
Neuroprocess LLC operates the CAPQ web site and related mobile application aimed at providing a
screening tool mental health professional. Users need to obtain the necessary training to
interpret the results produced by this measure. The results MUST be interpreted in the context of
a detailed clinical interview. You can contact us by email at aporeh@neuroscore.com for additional
information regarding training and interpretation of the CAPQ profiles.
These Legal Terms constitute a legally binding agreement made between you, whether personally or
on behalf of an entity ("you"), and Neuroprocess LLC, concerning your access to and use of the
Services. You agree that by accessing the Services, you have read, understood, and agreed to be
bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE
EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We recommend that you print a copy of these Legal Terms for your records.
The Services are intended for users and subjects who are at least 18 years old. Persons under
the age of 18 are not permitted to use or register for the Services.
By using the Services, you represent and warrant that: (1) all registration information you submit
will be true, accurate, current, and complete; (2) you will maintain the accuracy of such
information and promptly update such registration information as necessary; (3) you will not
access the Services through automated or non-human means, whether through a bot, script or
otherwise; (4) you will not use the Services for any illegal or unauthorized purpose; and (5) your
use of the Services will not violate any applicable law or regulation. If you provide any
information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend
or terminate your account and refuse any and all current or future use of the Services (or any
portion thereof).
1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any
person or entity in any jurisdiction or country where such distribution or use would be contrary
to law or regulation or which would subject us to any registration requirement within such
jurisdiction or country. Accordingly, those persons who choose to access the Services from other
locations do so on their own initiative and are solely responsible for compliance with local laws,
if and to the extent local laws are applicable.
2. INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in our Services, including
all source code, databases, functionality, software, website designs, audio, video, text,
graphics, and trademarks. Our Content and Marks are protected by copyright and trademark laws and
treaties in the United States and around the world.
Your use of our Services is subject to your compliance with these Legal Terms, including the
"PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable
license to:
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any
breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms
and your right to use our Services will terminate immediately.
Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our
Services to understand the (a) rights you give us and (b) obligations you have when you post or
upload any content through the Services.
3. USER REGISTRATION
You agree to keep your password confidential and will be responsible for all use of your account
and password.
4. PURCHASES AND PAYMENT
We accept credit cards such as Visa and Mastercard
5. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the
Services available. The Services may not be used in connection with any commercial endeavors
except those that are specifically endorsed or approved by us.
You may not engage in the following activities:
6. TERM AND TERMINATION
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT
LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION
AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING
CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION
FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY
APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE
YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR
SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and
creating a new account under your name, a fake or borrowed name, or the name of any third party,
even if you may be acting on behalf of the third party. In addition to terminating or suspending
your account, we reserve the right to take appropriate legal action, including without limitation
pursuing civil, criminal, and injunctive redress.
7. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for
any reason at our sole discretion without notice. However, we have no obligation to update any
information on our Services. We will not be liable to you or any third party for any modification,
price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware,
software, or other problems or need to perform maintenance related to the Services, resulting in
interruptions, delays, or errors. We reserve the right to change, revise, update, suspend,
discontinue, or otherwise modify the Services at any time or for any reason without notice to you.
You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by
your inability to access or use the Services during any downtime or discontinuance of the
Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support
the Services or to supply any corrections, updates, or releases in connection therewith.
8. GOVERNING LAW
These Legal Terms and your use of the Services are governed by and construed in accordance with
the laws of the State of Ohio applicable to agreements made and to be entirely performed within
the State of Ohio without regard to its conflict of law principles.
9. DISPUTE RESOLUTION
Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except
those Disputes expressly excluded below) will be finally and exclusively resolved by binding
arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT
AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial
Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the
AAA’s Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which
are available at the American Arbitration Association (AAA) website. Your arbitration fees and
your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where
appropriate, limited by the AAA Consumer Rules. If such costs are determined by the arbitrator to
be excessive, we will pay all arbitration fees and expenses. The arbitration may be conducted in
person, through the submission of documents, by phone, or online. The arbitrator will make a
decision in writing, but need not provide a statement of reasons unless requested by either Party.
The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails
to do so. Except where otherwise required by the applicable AAA rules or applicable law, the
arbitration will take place in Cuyahoga, Ohio. Except as otherwise provided herein, provide to you
electronically, via email and on the Services, satisfy any legal requirement that such
communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS,
ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF
TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or
requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction
which require an original signature or delivery or retention of non-electronic records, or to
payments or the granting of credits by any means other than electronic means.
10. CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance
Unit of the Division of Consumer Services of the California Department of Consumer Affairs in
writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at
(800) 952-5210 or (916) 445-1254.
11. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding
use of the Services, please contact us at:
Neuroprocess LLC
aporeh@neuroscore.com
NEUROPROCESS LLC
("We") are committed to protecting the privacy of all individuals who utilize The Cleveland
Adaptive Personality (CAPQ) Inventory software. This Privacy Notice outlines our practices
regarding data collection, use, and sharing when you use our CAPQ Inventory.
Information We Collect
We collect data from you, both information you provide directly and data we compile through your
interactions and use of our products. This collection relies on the nature of your interactions
with CAPQ, your privacy settings, and the products and features you utilize. The categories of
information collected include:
Use of Information
The primary purpose of collecting this information is to ensure the proper functioning of the CAPQ Inventory, improve the quality of our software, and develop AI-driven predictive models to suggest suitable medications for various medical and psychiatric conditions. This use is based on our legitimate interests in maintaining and improving the CAPQ Inventory's functionality and service to our users.
Protection of Personal Data
We implement robust security measures designed to protect your and your patients' data. We do not collect more information than is necessary to achieve the aforementioned purposes.
Advertising and Marketing
We do not use the personal data collected through the CAPQ Inventory for advertising purposes. There will be no promotional contact or communications based on the information you provide to us.
Your Rights and Preferences
You have rights over how your personal information is used, including:
Changes to the Privacy Notice
We may update this notice periodically. If we make significant changes, we will notify you through the CAPQ Inventory interface, through our website, or other standard communication methods.
Contact Information
For further clarification about our privacy practices, or if you have any questions or concerns, please contact us at: FAX: (855) 506-3406 EMAIL: aporeh@neuroscore.com
NEUROPROCESS LLC, 5005 Rockside Rd Suite 600, Independence Ohio, 44122
We are committed to working with you to obtain a fair resolution of any complaint or concerns about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority of your country.